IT Support & Managed Services
The expertise to support your hybrid working environment around-the-clock
Managed Service Bundles
Managed Service - Standard
For businesses looking to alleviate the day-to-day management of in-house IT systems: this bundle allows us to provide 24/7 monitoring and management of your IT infrastructure.
- Allow our team of experts to manage your estate
- Allow your internal team to focus on your day-to-day activities and future growth
- Access to the Frontline customer portal to raise and track current tickets
- Expert device configuration, management, and continuous monitoring
- Keep your devices secure and current with the latest vendor updates
- Proactive checks and automated housekeeping tasks
- Management of security patches and software upgrades
Managed Service - Premium
Includes all the features and benefits of the ‘Standard’ bundle, and also ensures your organisation has a proactive service management strategy.
- Latest operating system and application updates from Microsoft and third party applications
- Third party application patch management
- Access to support from our Service Desk during extended business hours
- Endpoint security improvements by Windows OS Feature updates
- 24/7 support on configuration item remediation of Priority 1 incidents
Managed Security
For businesses that need managed support for additional security measures. Includes monitoring and alerting services and provides the appropriate security practices for your identified risk.
- Minimise downtime due to vulnerabilities and outdated software
- Gain automatic verification of security compliance for each piece of software installed
- Be made aware of issues and vulnerabilities in a controlled manner
- Data breach identification and early detection/notification
- Daily measurement of security performance
- Closer alignment to security accreditations such as ISO 27001 or CE+
Features and benefits
Private, public and hybrid cloud options
Public Cloud supported by our service desk
Support to transition to the cloud securely
Integrated cloud and onsite IT environment
Wide range of cloud services
Make use of Frontline’s Datacentre
Pay as you consume
Frontline appreciates the complexity of your IT infrastructure and delivers IT support services to keep your organisation operational and secure and allow support for your users around the clock across all their devices.
Ultimately, we provide you the security to concentrate on what you do best by translating your business requirements and challenges into the right IT solutions that empower your business growth and success.
Maybe you need someone to handle the management of your assets, updating devices and security remediation? If you do, we have services to suit your needs.
We work with leading technology partners
Discover how seamless IT support can help transform your business operations
