Cookies & Privacy Policy

Frontline Consultancy

This privacy policy sets out how Frontline Consultancy uses and protects any information that you give when you use this website.

Frontline Consultancy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Frontline Consultancy may change this policy periodically by updating this page. You should check this page from to ensure that you are happy with any changes. This policy is effective from May 18th 2018.


What we collect

When completing an enquiry or quote form via our website you will be asked to provide your contact details. We will use the data you provide to process your request and may use it to inform you by email, telephone or mail about other Frontline products and services that we feel may be of interest to you. By visiting the Frontline website and provided us with your contact information it is understood that you are legitimately interested in our products or services.


What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We are also on the Data Protection Registration.


How we use cookies

Cookies are small text files that are placed on to your computer when visiting a website. They can be used to make websites work, to improve efficiency of websites, to improve the user’s experience and to provide usage information on websites. Your web browser can choose whether or not to accept cookies. Most web browser software is initially set up to accept them.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

Personally Identifiable Information (PII)

For marketing purposes and to improve the service to our existing customers we track business IP addresses via website analytics software. Other than business IP addresses no PII is obtained without your consent i.e via an enquiry form.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@frontline-consultancy.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you – if you would like a copy of the information held, please write to:

Frontline Consultancy Ltd, Frontline House, Epsom Avenue, Brooke Park Est., Handforth, Wilmslow, Cheshire, SK9 3PW.

If you believe that any information we hold about you is incorrect or incomplete, please write or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


Internal Use Only

Link to webmail