SAP Business One for Field Service Management - JobWatch

Control your field service agents and your business at the same time with our Field Service solution, JobWatch, for SAP Business One.

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Ensure your data is always synchronised and consistent

Making accurate business decisions is dependent upon having access to accurate data. JobWatch ensures your remote workforce data is seamlessly integrated and synchronised with your central SAP Business One system.

Keep your business in sync with JobWatch from Frontline, developed by Frontline to ensure your mobile workforce data is synced to your critical central ERP systems.

Right resources, right place, right time

Every business operating a mobile workforce needs an effective system to ensure you get the right resources to the right place at the right time, and achieving this in an efficient manner is not easy. Too often, this is done using a series of complex, out of date spreadsheets which are controlled by a single person.

How do you also ensure important job data is captured and recorded correctly when the mobile force are often working from a customer site without access to their desktop PCs?

JobWatch for SAP Business One controls every aspect of your ‘field service’ business. Capturing calls, controlling and planning visits from your mobile workforce as well as location tracking, warehouse and van stock control, mobile data capture updating SAP Business One in real time, as well as the financial management and control you expect from SAP.

JobWatch replaces manual planning and paperwork, providing a simple and efficient way to keep your office in total sync with your mobile workers.

Experience Return on Integration

  • Better synced data
  • Better visibility
  • Improve operational efficiency
  • Mobile solutions

Field Service Management

With JobWatch for SAP Business One, you can look forward to an average of 20% improved workforce utilisation, first time fix and productivity. The solution also allows you to take control identify the location of your company’s valuable stock while out in the field.

The mobile application is delivered as an entirely hosted solution, whilst the SAP Business One central ERP software can be hosted in our private datacentre, public datacentres such as Amazon Web Services, or alternatively as a traditional on premise solution.

Frontline applies our tried and tested implementation methodology to our Field Service solution for SAP Business One. We have alternative methods available dependant on the size of your business, complexity of the solution required and budget available.

Download the Field Service Brochure

Features

  • Online customer bookings
  • Job planning and dispatch
  • Timesheets & daily walk around checks
  • Jobs received instantly
  • SatNav with live traffic
  • Alerting
  • Health & safety
  • Visibility of progress against plan
  • Paperless jobs & workflow
  • Full stock control
  • Proof of job completion
  • Log & photograph expenses
  • Financial control and reporting
  • CRM
  • Job margin reporting
  • Driver behaviour debrief

Benefits

  • 8 hours of office admin saved per mobile worker per month
  • 10% reduction in fuel use
  • 10 hours less travel time per mobile worker per month
  • Reduce failed jobs
  • Data better synced between central ERP systems and remote workers
  • Improve operational efficiency
  • Better visibility over data across your entire organisation
  • Mobile solution that links seamlessly with SAP Business One

Our Infrastructure

We deliver on-premise application integration, hosted services from our own UK datacentre and public cloud services through our software partnerships.

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Proven Methodology

We believe in creating connections. Our connected development methodology delivers connected ERP solutions and cloud services; integrated at all levels of your business and IT.

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