IBM i Power Systems

A robust hosting solution designed to meet the needs of businesses where security, performance and availability are critical.

Unlock the Potential of Your Business with IBM Power Systems

Many companies where performance and availability are key success factors rely on IBM Power Systems servers and high-speed storage subsystems to run their mission-critical applications. However, managing these systems can be challenging due to the specialised skillsets required.

Frontline Cloud for IBM Power Systems addresses these challenges with state-of-the-art infrastructure, deployed within our fully resilient European data centre network to maximize availability and ensure performant, secure delivery of services to our customers. Our team of technical experts will understand your systems, applications, and most importantly, your unique requirements to design a service tailored specifically to your business.

Some of the challenges that our customers face…

Pentagon

The Challenge

Migrating Mission Critical applications to public cloud solutions is challenging.

Not all application workloads fit into the public cloud architecture and re-engineering is an expensive and risky choice

The Solution

Frontline Cloud for IBM Power Systems

Frontline Cloud for IBM Power Systems provides integrated IBM i, x86 platforms, Linux and Unix environments allowing complex workloads to be delivered across the best platforms without the need to re-engineer.

Combining hosting with Frontlines suite of Managed Service Offerings, to provide enhanced performance, reliability and security.

The Challenge

Resources to manage, maintain and support technologies such as the IBM Power platform are expensive and difficult to replace

The challenge of enticing Infrastructure Professionals to take up the IBM power platform against a backdrop of new and more exciting technologies is acknowledged across the industry and by IBM themselves

The Solution

Dedicated In House Knowledge

Frontline Cloud for IBM Power Systems can alleviate the issue of having sufficient, experienced people looking after your Critical Applications. It will even save you money.

Our team of IBM experts have been supporting power systems for over 30 years in both the public and private sectors delivering mission critical services across the world.

  • 100% uptime for Power System clients
  • Supporting over 10 million public exams in over 251 countries
  • 145 million passengers and 50 million miles of public transport

The Challenge

Interaction between Hardware, Operating System, Data and Application layer can lead to gaps in service

The Solution

A real end to end to offering

Frontline Cloud for IBM Power Systems goes above and beyond providing a solid and secure infrastructure layer, we work in partnership with you and your other solution vendors to make sure that you are not left with a responsibility gap between tiers of your overall solution.

The Challenge

Application workloads on the IBM Power System needs a bespoke approach to the architecture design

Specific design leads to increased costs and complexity

The Solution

Built to meet your Needs

Frontline Cloud for IBM Power Systems utilises our extensive suite of services, based on our experience of over 30 years working in the IBM Power industry, to provide cost effective standardised offerings with flexibility built into the very DNA of each service.

It will even work across different hosting and support models and can be tailored to include, on premise, Co-location, IBM Cloud or the Frontline Private Cloud infrastructure hosted in our Tier 3+ data centers across Europe (and any combination of the above to provide the ultimate flexibility).

Frontline Cloud for IBM Power Systems can even be tailored to enhance and support your existing provision, providing back-up, additional capacity and capability, and allows you to tap into our vast range of Power system experience.

Features & Benefits

Frontline Managed Service Provision

  • Frontline Mobile Customer Portal – Access anywhere to the Frontline customer portal provides a fast and simple way for you to open and track any tickets for your Managed Server service
  • Ticket Prioritisation and Service Level Agreements – All incidents once logged will be triaged and allocated a priority against measures that reflect the impact upon the ongoing business operations of the customer, these are backed with service level agreements for response and resolution times
  • Reduced Risk to your business – Reduce your IT infrastructure risk through well-managed changes and ensure on-going compliance, offering greater level of security and peace of mind, as well as compliance for cyber insurance, regulatory and legislative requirements
  • Removes the burden of IT and technology issues – Allowing you to focus on your business, your customers and your day-to-day activity
  • Detailed Service Descriptions – Each service highlighted is backed up with a detailed service description that can be provided upon request

Managed IBM i

Hardware and software monitoring – Hardware and Software remote monitoring of your IBM i environment. This is fully customisable for whatever hardware is allocated and the alerting levels and notification thresholds. This service works with all hosting and procurement models

Operating System Maintenance – providing operating system maintenance on the IBM i endpoint. Maintenance includes investigation & troubleshooting for standard operating system features & standard built-in applications

Operating System Support – support for the IBM i operating system and HMC including Assistance with configuration tasks, VIOS, LPARs and performance investigation and recommendations

Hardware Warranty Support – for customer owned or dedicated equipment, Frontline will raise a hardware call with the end point vendor and manage any rectification activities

Managed Server

  • Simple and Cost Effective
  • Reduce the excessive management overheads associated with day-to-day IT provision
  • Allow a team of experts to efficiently manage your server environment
  • Frontline Customer Portal
  • Access to the Frontline customer portal provides a fast and simple way for you to open and track any tickets for your Managed Server service
  • Maximum efficiency – Remote Monitoring and Monitoring Tools
  • Frontline support technicians are equipped with remote access to your listed servers. This gives them enhanced troubleshooting capabilities, which in turn helps to reduce potential down time and improve end user productivity
  • Security focused
  • Keep your Server environment secure and current with the latest operating system and application updates
  • Endpoint security, antivirus protection, patching of vulnerabilities and outdated software

Managed Backup

  • Backup of data – ensuring a safe copy of all your important data in a separate location, ready to restore according to your disaster recovery plan
  • Automated monitoring of your scheduled back-ups – to ensure that all the agreed policies and retention periods are adhered to. When failure occurs our in-house team of professionals will work quickly to resolve the issues
  • Simple and Cost Effective – Reduce the excessive management overheads associated with day-to-day back-up management
  • Managed Restore of Data – back-up and restore at Virtual Machine, file or service levels following a security incident, accidental deletion, or corruption
  • Vendor Liaison – Vendor support and escalation maintenance is active
  • Additional Data Retention – plans tailored to cater for specific retention periods can be created to meet all needs

Advanced Real-Time Monitoring

  • Powered by Dark Trace – state of the art technology intelligently employs a combination of machine learning, Artificial Intelligence (AI) and security expertise
  • Network visualisation and behavioural analysis – monitors traffic in and out of your network and learns the standard behaviour and processes that occur within your infrastructure daily
  • Real time alerts – show potential malicious activity when anything deviates from baselined normal behaviour
  • Expert analysis and advice – activity deemed to carry a high severity will be communicated and advice provided on what remediation activity is required
  • Monthly Service Report – The report will summarise unusual activity across the network, as well as making recommendations towards possible remediation

Managed Disaster Recovery

Frontline Managed Disaster Recovery provides customers with full protection from disasters impacting their virtual server environment.

All management and support processes are audited, comply to ISO 27001 standards and where access and support are provided, all interaction is fully recorded to ensure full audit trail and visibility of each interaction.

  • Custom disaster recovery solution based on customer requirements.
  • Full disaster recovery protection for all your virtual environments.
  • Continuous, proactive health monitoring helps safeguard business-critical infrastructure, protecting revenues, customer loyalty and brand reputation.
  • Low RPOs & RTOs.
  • Protection period of up to 24hrs.
  • Recovery of any file or folder database that’s saved within the protection period.

UK and European Based, Fully Managed Data Servers

Our Data centers

    • All ISO 27001 and Cyber Essentials Plus compliant
    • Tier 3+ data centre
    • Carrier-neutral Connectivity
    • Cooling and Humidity design complying with ASHRAE A1
    • Redundant power with independent A and B feeds to each cabinet
    • Access Control, CCTV and fire suppression
    • 24/7 Remote Hands Access

Backup and recovery options to meet needs and budget with near-time recovery point objectives

Flexible Hosting Options

  • Private Cloud utilising Frontline Managed Infrastructure
  • Public Cloud (Azure, AWS and IBM cloud)
  • Power VS and Power VS Private
  • On-premises
  • Hybrid – providing ultimate flexibility including off-site secondary infrastructure to complement existing on-premise infrastructure
  • Co-locate your existing infrastructure

Additional Features

Services designed to provide ultimate peace of mind and total management of your entire IT environment

Learn More

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Common Questions

It is cheaper to host myself in my own server room

On the face of it on-premise hosting look the lowest cost option but is not in many cases the most cost effective or risk free.

Keeping highly skilled server engineers on hand to react to any issues can be an expensive commodity, with Frontline Hosting, that cost is included in the service provided and the highly skilled team can be focused on delivering additional value to your organisation and customers.

By moving your environment into the Frontline Data Centre, you also get piece of mind that the infrastructure will work, will be responsive and is protected behind an industry leading security layer, using the best of breed technologies such as Fortinet and Darktrace to exceed what most organizations can afford and support on site.

I already have a team that manages my Power System infrastructure, why should I choose Frontline to provide services

Frontlines IBM Power team can work alongside your team to enhance and bolster your existing capabilities.

As our IBM i Power Systems support offering is tailored to your needs, by selecting the specific service products and service levels, we deliver demonstratable value for money and a quick return on your investment.

In addition, our wider team has skills in Wintel, AIX, Public Cloud and Microsoft 365 which can be fully integrated into the service to provide an expert resource that helps remove the traditional knowledge gaps between technologies, reducing risk and cost whilst improving security and performance.

I am only looking for a partner to provide a secondary managed data center facility. Can you help with this.

Of course, we are very conscious that IBM Power system is the core of your business operations and as such you want to maintain control of your primary environment.

Frontline can work with your team to design and implement a fully redundant back up and disaster recovery solution, that dovetails with your primary environment.

We can also provide any support to your team, be that as an expert resolver group, cover for absence or out-of-hours support at the fraction of the cost of staffing up internal effort.

Client Testimonial

“When we had a potentially significant performance issue on a large Central Government contract, Frontline worked directly with our Application Layer vendor, based in Australia and IBM lab Services in America to triage, diagnose, resolve and implement a fix in the application. Working all hours to compensate for the time differences, we were able to rectify the issue before it affected the delivery of the contract”.

Managing Director

Civica Assessments

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