Server Support from qualified IT experts

Let Frontline take away the worry of supporting your servers with our specialist Server Support services.

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Server Support

Our dedicated server support team offers support for companies of any size. When servers fail, the impact to your business can be widespread across employees, customers and suppliers. We understand how important it is to your business to minimise downtime, which is why our dedicated server support team will take care of any issues that may arise, quickly and efficiently.

Our standard server support includes administration and support for Active Directory, Fileserver, Print Services, Directory Services, DHCP, DNS & WINS, DFS and operating system support. This support can be extended to ensure backup management, capacity planning, updates and patch management are also covered.

Levels of Server Support

We can offer guaranteed response times 24 hours a day, 7 days a week and 365 days a year for P1 incidents to help ensure your vital business IT never lets you down.

Everyday our server support technicians review all of your server incidents that have been raised so you are always kept informed and coupled with our remote monitoring service, potential issues are spotted before they can cause an issue to your business.

We offer comprehensive server support for on-premise servers (remotely supported), public and private cloud servers from the moment we are engaged through the entire lifecycle of the server including final decommission. The Frontline server support team can ensure you stay ahead with essential upgrades, maintenance and repairs via our complete support package.

Experience Return on Integration

  • Free-up internal IT resource
  • Predictable expenditure
  • We will manage and monitor your servers
  • Comprehensive monthly reporting

Stay online, available and resilient

Ensuring your systems are supported at all times – our experts act as an extension of your team to provide comprehensive support.

Keep your business running by ensuring your servers are always running with our Server Support Services.

You can select from a range of our support packages to ensure the right level of support is available for your business.

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Features

  • Different levels of support available (Standard/Enhanced/Complete)
  • Flexible SLAs (Silver/Gold/Platinum) to match your business’ requirements
  • Comprehensive monthly reporting
  • Proactive management
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Benefits

  • Free-up internal IT resource to focus on value added projects
  • Predictable expenditure, fixed monthly costing
  • Peace of mind that your servers are being managed so you don’t have to

Our Infrastructure

We deliver on-premise application integration, hosted services from our own UK datacentre and public cloud services through our software partnerships.

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Proven Methodology

We believe in creating connections. Our connected development methodology delivers connected ERP solutions and cloud services; integrated at all levels of your business and IT.

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