Do More By Doing Less with Frontline

Minimise downtime and any issues that may arise, quickly and efficiently with our Dedicated Server Support team.

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Server Support – Do More By Doing Less

When servers fail, the impact on your business can be widespread across employees, customers and suppliers. We understand how important it is to your business to minimise downtime, which is why our dedicated server support team will take care of any issues that may arise, quickly and efficiently.

The dedicated Frontline server support team offers support for companies of any size. You can select from a range of Frontline support packages (Lite/Standard/Enhanced/Complete) to ensure the right level of support is available for your business.

How It Works

We can offer guaranteed response times 24 hours a day, 7 days a week and 365 days a year to help ensure your vital business IT never lets you down.

Everyday our server support technicians produce a full system health check report on your IT systems so you are always kept informed and potential issues are spotted before they can cause an issue to your business.

Our server support includes backup monitoring, operating systems, antivirus updates and printer management. This support can be extended to ensure your remote access and mobile devices are always fully functioning as well.

We offer comprehensive server support at initial installation and configuration and throughout your server’s lifetime. The Frontline server support team ensure you stay ahead with essential upgrades, maintenance and repairs.

Our Lite, Standard, Enhanced and Complete support packages allow you to choose the right level of support required for your business whilst also selecting the required SLA – Silver, Gold or Platinum, ensuring that the most critical elements of your business are back up and running as soon as possible.

Benefits

  • Free-up internal IT resource to focus on value added projects
  • Predictable expenditure, fixed monthly costing
  • Different levels of support available (Lite/Standard/Enhanced/Complete)
  • Flexible SLAs (Silver/Gold/Platinum)
  • Comprehensive monthly reporting
  • Peace of mind

If you have any questions about the topics discussed in this blog then get in contact with the IT Support team today.

Tags:
IT Support, Server Support,