CRM

Kudos CRM - Complete Customer Information

Know your customers better, improve customer service, build customer loyalty, increase profitability – let Kudos CRM show you how.

Kudos CRM enables immediate access to the customer information you require. Its innovative, flexible design has customer contacts at its heart.

Kudos CRM software is feature-rich but remains intuitive to use and it is highly configurable allowing you to tailor the software to suit the particular needs of your business.

Built upon Lotus Notes, Kudos CRM exploits features such as collaborative working, sophisticated security controls and unrivalled diary functionality. With a modular structure Kudos CRM is easily tailored to suit the particular needs of your business.

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Customer service Advisors

CRM (Customer Relationship Management)

Kudos CRM brings together lots of pieces of information about customers – your contact with them, sales, marketing effectiveness, responsiveness and market trends – into a central location.

Kudos CRM enables you to learn more about customer needs in order to develop stronger relationships with them.

 

Frontline is based in Cheshire - serving customers nationwide
0161 486 4400

CRM Modules

Kudos CRM offers the following fully integrated modules:

  • Contacts Customer Service excellenceThe people you deal with; customer contacts, suppliers and business partners. And the contact you have with them; correspondence and reminders.
  • Leads
    Sales pipeline and forecast management.
  • Campaigns
    Marketing Campaign Management Direct Mail & e-Campaign fulfilment.
    This module enables precise control of marketing campaigns.
  • CRM Business Intelligence (BI)
    Featuring one of the most powerful analysis tools in the world, the CRM BI module allows you to analyse and explore your CRM data without constraint. From Customer & Sales Business Analytics to Salesperson activities; or Correspondence to Campaign feedback analysis, CRM BI can reveal the whole story. Kudos CRM is a powerful tool in its own right; it can be used as stand-alone solution - or in conjunction with other modules from the Kudos Service Management suite. Kudos delivers innovative software and business advantage.